FAQ
1Does using a Hengfat Toner Cartridge affect my printer?
No. All of our cartridges are guaranteed to match the performance of original cartridges under similar conditions.
2What‘s your MOQ?
The MOQ of Toner Cartridge is 100 pcs for each model in bulk order. No limit for sample order.
3What’s your lead time?
Normally it will be within 20 days at a 20’ container order after the deposit, the special requirement could be shorter.
4How soon will I be able to get my compatible cartridge?
You can expect to receive your order within 45 days, which depends on delivery terms..
5How do you ship the samples?
Generally, samples will be sent within 2 days and will take 5 or 7 days to arrive at your door via Express Service.
6Can I get a free samples before ordering?
Your sample fees will be return based on your order.
7Do you offer discount for mass production?
Of course, we can discuss when the product category, and the quantity are confirmed.
8What payment terms are available?
Our available Payment terms are included T/T, Paypal, Western Union and L/C.
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